Privacy Policy

Information We Collect

Personal Information You Provide

When you interact with our health platform, we collect information you voluntarily share with us. This includes your name, email address, phone number, and health-related information you choose to provide through our wellness assessments and activity tracking features.

We also collect information when you contact us directly, participate in surveys, or engage with our community features. Your profile information helps us personalize your experience and provide relevant health insights.

Automatically Collected Data

Our platform automatically collects certain technical information to improve your experience. This includes your IP address, browser type, device information, and how you navigate through our website. We use cookies and similar technologies to remember your preferences and analyze usage patterns.

How We Use Your Information

Your information serves several important purposes in helping us deliver exceptional health and wellness services:

• Providing personalized health recommendations and activity suggestions based on your goals and preferences
• Sending you relevant wellness tips, educational content, and platform updates via email
• Analyzing platform usage to improve our features and develop new health tools
• Ensuring platform security and preventing unauthorized access to your account
• Responding to your questions, concerns, and support requests promptly
• Conducting research to advance health and wellness knowledge (with anonymized data only)

We process your information based on legitimate business interests, your consent, or to fulfill our contractual obligations to you. You can withdraw consent at any time through your account settings.

Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share information in specific circumstances:

Service Providers

We work with trusted third-party companies that help us operate our platform, such as cloud hosting providers, email service providers, and analytics tools. These partners are contractually required to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose information when required by law, to respond to legal process, protect our rights, or ensure user safety. This includes cooperating with law enforcement when legally obligated to do so.

Business Transfers

If LawnchMynd is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you before your information becomes subject to a different privacy policy.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• All data transmissions are encrypted using SSL/TLS protocols
• Personal information is stored on secure servers with restricted access controls
• Regular security audits and vulnerability assessments are conducted
• Employee access to personal data is limited based on job requirements
• Multi-factor authentication protects administrative accounts

While we maintain robust security practices, no system is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

Your Privacy Rights

You have significant control over your personal information and how we use it:

Access and Portability

You can request a copy of all personal information we hold about you. We'll provide this data in a structured, commonly used format within 30 days of your request.

Correction and Updates

You can update most of your information directly through your account dashboard. For other corrections, contact us using the information provided below.

Deletion Rights

You can request deletion of your personal information, subject to certain legal and operational requirements. Some information may be retained for legitimate business purposes or legal compliance.

Data Retention and International Transfers

How Long We Keep Your Data

We retain personal information for different periods depending on the type of data and its purpose. Account information is kept while your account is active and for up to three years after closure. Health tracking data is retained for five years to provide historical insights, while technical logs are deleted after one year.

International Data Processing

Your information may be processed and stored in countries outside Canada, including the United States. We ensure appropriate safeguards are in place when transferring data internationally, including standard contractual clauses and adequacy decisions.

Cookies and Tracking Technologies

We use various technologies to enhance your experience and understand how you interact with our platform:

• Essential cookies that enable basic platform functionality and security
• Preference cookies that remember your settings and customizations
• Analytics cookies that help us understand usage patterns and improve our services
• Marketing cookies that help us deliver relevant content and measure campaign effectiveness

You can control cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies may limit some platform features.

Children's Privacy

LawnchMynd is designed for adults aged 18 and older. We do not knowingly collect personal information from children under 18. If we discover that we've inadvertently collected information from a minor, we'll delete it immediately.

Parents or guardians who believe their child has provided personal information to us should contact us immediately so we can remove the information from our systems.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email and display a prominent notice on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.